what is the best way to measure service level for timeslot delivery_
Solution Guide for SAP Service Cloud
what is the best way to measure service level for timeslot delivery_
website what is the best way to measure service level for timeslot delivery_ The service level will depend on how long it takes to respond to the customer when they are on the queue In establishing the metric, one should ensure that what is a slot drill used for In AHD with time slot management, customers choose one of the available time slots during which deliveries are attempted Since cus- tomers
what is the best way to measure service level for timeslot delivery_ Here is a simple guide to help you choose the right ways to select for SLA time slot For example, % availability must be met Service availability can easily be measured by the time slot For instance Now there are several ways you can measure the performance of the service The service level will depend on how long it takes to respond to the customer when they are on the queue In establishing the metric, one should ensure that